At bdkk, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect when you use bdkk, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
These are the core principles that guide how bdkk handles your personal information. The full policy details follow below.
All data transmitted between your device and bdkk is protected using SSL/TLS encryption. Your account details, payment information, and personal data are stored on secured servers with restricted access. We do not store payment card numbers or full mobile wallet credentials on our systems.
bdkk does not sell, rent, or trade your personal data to any third party for marketing purposes. The only time we share your data with outside parties is when it is strictly necessary to operate the platform — such as with payment processors or identity verification providers — or when required by law.
bdkk players have the right to access, correct, and request deletion of their personal data at any time. You can contact our support team to exercise these rights. We will respond to all data requests within a reasonable timeframe and in accordance with applicable data protection requirements.
bdkk collects only the personal data that is necessary to operate your account, process your transactions, verify your identity, and comply with our legal obligations. We do not collect data for the sake of it. Every piece of information we hold about you has a clear and specific purpose.
bdkk retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymised. Account data is typically retained for a period following account closure to meet regulatory requirements.
If you have opted in to receive promotional communications from bdkk, you can withdraw that consent at any time by contacting our support team or by using the unsubscribe option in any marketing message you receive. Opting out of marketing will not affect your ability to use your bdkk account.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by bdkk through the bdkk.live website, the bdkk mobile application, and any other service operated under the bdkk brand. By using bdkk, you confirm that you have read and understood this policy. If you do not agree with how we handle your data, please do not use the bdkk platform.
bdkk is an online gaming platform operating at bdkk.live, serving players primarily in Bangladesh. When this Privacy Policy refers to "bdkk", "we", "us", or "our", it means the operator of the bdkk platform. When it refers to "you" or "the player", it means any person who accesses or uses the bdkk website, app, or any related service.
bdkk is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how bdkk handles your data, you can contact us at [email protected].
bdkk collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and occasionally from third parties such as payment providers or identity verification services.
The following table summarises the main categories of personal data bdkk collects and why:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Financial Data | bKash/Nagad/Rocket mobile wallet number, transaction history | Provided by you when making deposits or withdrawals |
| Account Data | Username, password (hashed), account balance, betting history | Generated automatically when you use bdkk |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically when you access bdkk |
| Usage Data | Pages visited, games played, session duration, click patterns | Collected automatically via cookies and analytics tools |
| Communications Data | Support chat transcripts, emails sent to bdkk | Collected when you contact bdkk support |
| Verification Data | Identity document images, selfie photos | Provided by you when completing identity verification |
Note: bdkk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations. We do not store full payment card numbers or complete mobile wallet PINs on our systems.
bdkk uses the personal data we collect for specific, clearly defined purposes. We do not use your data for anything beyond what is described in this Privacy Policy without first obtaining your consent.
bdkk will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without first giving you the opportunity to request human review of that decision.
bdkk processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:
Withdrawing Consent: Where bdkk processes your data based on your consent, you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawing consent will not affect any processing that took place before the withdrawal, and it will not affect processing carried out on other legal bases.
bdkk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
All third parties with whom bdkk shares personal data are required to maintain appropriate security measures and to use the data only for the purposes for which it was shared. bdkk remains responsible for ensuring that any third-party processing of your data complies with this Privacy Policy.
bdkk uses cookies and similar tracking technologies on the bdkk.live website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
The types of cookies bdkk uses are:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect the functionality of the bdkk platform. For more information on managing cookies, refer to your browser's help documentation.
bdkk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows:
After Retention Period: When your personal data is no longer required, bdkk will securely delete or anonymise it so that it can no longer be linked to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.
As a bdkk player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] or via live chat. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
You can request a copy of all personal data bdkk holds about you, along with information about how it is being used.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You can request that we delete your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You can request that we limit how we use your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service.
You can object to bdkk processing your data for direct marketing purposes or where processing is based on our legitimate interests.
bdkk takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While bdkk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your bdkk account and do not share your login credentials with anyone. If you suspect that your account has been compromised, contact bdkk support immediately.
Data Breach Response: In the unlikely event of a data breach that affects your personal data, bdkk will notify you and any relevant regulatory authorities as required by applicable law. We will take immediate steps to contain the breach and minimise any potential harm to affected players.
bdkk is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts on bdkk.
If bdkk becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has created an account on bdkk, please contact us at [email protected] so we can investigate and take appropriate action.
Parents and guardians who are concerned about their children accessing online gaming platforms are encouraged to use parental control software and to review our Responsible Gaming Policy at /responsible-gaming.
bdkk may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the bdkk platform. When we make changes, we will update the "Last updated" date at the top of this page and publish the revised policy here.
For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you directly — for example, via a notification within the bdkk platform or by sending a message to your registered mobile number. Your continued use of bdkk after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
Stay Informed: We recommend checking this page periodically to stay up to date with how bdkk handles your personal data. The date at the top of this page always reflects when the policy was last revised.
If you have any questions, concerns, or requests relating to this Privacy Policy or how bdkk handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.
For data access, correction, or deletion requests, please include your registered mobile number and a brief description of your request in your message. We will verify your identity before processing any request that involves accessing or modifying your personal data.
For questions about responsible gaming tools or self-exclusion, please visit /responsible-gaming. For the full terms governing your use of bdkk, please visit /terms-conditions.